System Audit Logs

  • System Audit Logs can only be accessed by users with appropriate permissions. Permission required to view the audit logs is View System Audit Log

  1. Navigate to AuditSystem Audit Logs system audit logs

  2. Audit Logs include following information about every action in the system -

    1. Product - Product / Module in which the action was performed

    2. User / Agent Name - Name of the user if the action was performed by a user or Agent name if the action was performed by an agent

    3. Operation - Name of the operation

    4. Request Date - Date on which the action was performed

    5. Time Taken - Time taken to execute / complete the request

    6. Status - Status of the operation. It can either be Success or Failed

    7. Actions -

      1. Download Payload - Download the Request and Response of the performed event. Certain field values might be masked based on the sensitivity of the data.